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Using the FitSense FS-1 with CrossTrak

NLI Software Setup

Download and install the latest "CrossTrak-compatible" version of the FitSense NLI software from the FitSense website. If you have an older version of the NLI software installed, you must CLOSE your existing NLI program before installing the upgrade! The blue FitSense icon will appear in your System Tray in the lower right corner of your screen when the NLI program is running.

Ensure that Enable CrossTrak and Save CSV File are selected in the NLI Setup screen and that the specified Directories to the CrossTrak program and the saved CSV files are correct.

If you wish to upload the same data to CrossTrak and the FitSense website simultaneously, check Save to Web in the NLI Setup screen.

Likely path to the CrossTrak program:
c:\Program Files\H&M Riley Consulting, Ltd\CrossTrak

Suggested location of CSV Files (Do not specify the root directory -- c:\):
c:\Program Files\FitSense\Data

Sample NLI Setup screen:

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Uploading Watch Data to CrossTrak

With the NetLink pod plugged into the serial port on your PC and the NLI software running, enabled and properly setup for use with CrossTrak, enter the COMM mode on the watch. The light on the Netlink pod should blink then turn steady blue and the NLI program should display a series of messages like: "Watch Found", "Getting User Props", "Gathering Diary Info", "Gathering Split Data" and "Gathering Chart Data".

If CrossTrak is not currently running, the program will launch after a few seconds and a window will appear with a list of workouts saved on the watch. CD will appear next to a workout that includes "Chart Data" (i.e. heart rate or speed/distance samples). Select the file(s) you wish to import and click Import (use the Ctrl / Shift keys to select multiple files).

All selected workouts will be added to the CrossTrak program as "New Runs". If CrossTrak is not running prior to the upload, the workout(s) will be added to the Daily Diary of the Default Athlete. If CrossTrak is already running, the workout(s) will be added to the Daily Diary of the currently displayed athlete in CrossTrak. Add additional information to the Workout Window for each imported workout as necessary and click OK.

You can upload the same data to CrossTrak and the FitSense web log simultaneously by also checking Save to Web in the NLI Setup screen.

Notes for CrossTrak v2.6.0 to v2.8.0 - It is not possible to import multiple workouts from the FitSense watch to CrossTrak. If your watch has a stored workout with "Chart Data" attached, that workout will be automatically uploaded into CrossTrak as a "New Run".

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Importing Saved FitSense Data from Files

To import previously uploaded FitSense workouts into CrossTrak, select FitSense on the Heart Rate Monitor tab of CrossTrak's Setup screen and enter the correct path to your saved FitSense .csv files.

Click Import, Run on CrossTrak's main interface to add saved FitSense data to a "New Run". To add the saved data to an existing workout, right-click on the workout and select Attach/Override HRM/Session Data.

In version 2.9+, a small window will appear with a list of workouts saved in the .csv file. CD will appear next to a workout that includes "Chart Data" (i.e. heart rate or speed/distance samples). Select the workout(s) you wish to import and click Import (use the Ctrl / Shift keys to select multiple files). All selected workouts will be added to the CrossTrak program as "New Runs" for the currently displayed athlete.

Currently, you can only import data from one .csv file at a time. We are working on an import tool that will allow users to import ALL data at once from their FitSense web log into CrossTrak. Stay tuned...

Notes:
1. The .csv file will not import if it is already open in Excel or if it has been modified using Excel!
2. Please see the explanation here if you intend to open .csv files in Excel.

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Troubleshooting

Note: Version 2.9+ includes minor bug fixes for the FitSense upload/import features.

Problem: Unable to Upload Data to CrossTrak Using NetLink

  • Make sure that you are using the most recent version of the CrossTrak program (Online Features > Check for Newer Version).
  • Check that the NetLink pod is plugged into the serial port on your PC and that the port is not being used by any other device (i.e. Palm Pilot).
  • The NLI software must be running and "Enabled" (the blue FitSense icon should appear in your System Tray in the lower right corner of your screen). Enable CrossTrak and Save CSV File must be selected and the correct file directories must be specified in the NLI Setup screen.
  • Right-click on the FitSense NLI icon to choose a different serial port, enable the NLI software, alter the settings or test the serial port connection. If the NLI software is not running, go to: Start > Programs > FitSense > NLI
  • Try clearing the LOG on the watch (consult the watch manual for how to do this).
  • If you still can't upload data to CrossTrak, try checking Save to Web in the NLI Setup screen. If the watch also fails to upload data to the FitSense Web log, please consult the FitSense website for further technical support. If you are able to upload data to the FitSense web log, but not to CrossTrak, please contact us after checking everything listed on this page.

Problem: Some Data is Missing After Uploading to CrossTrak
Check Save to Web in the NLI Setup screen and see if the same thing happens when uploading data to the FitSense web log. If so, please consult the FitSense website for further technical support.

Problem: Only One Workout Includes Chart Data

The FitSense FS-1 only stores chart data (i.e. heart rate or speed/distance samples) for one workout at a time. Summary data for several workouts may be stored on the watch and imported into CrossTrak, but only one workout in the group will include chart data. This workout will have CD next to it in the small import window.

You must CLR CHRT on the FitSense watch before starting the chronograph in order for the watch to store chart data for that workout (consult the watch manual for more on this).

Problem: Unable to Import FitSense Data into CrossTrak from Saved .csv Files
Make sure that you are using the most recent version of the CrossTrak program (Online Features > Check for Newer Version).

Check that FitSense is selected on the Heart Rate Monitor tab of CrossTrak's Setup screen and that the correct path to the FitSense .csv files is entered in the space provided.

Likely path: c:\Program Files\FitSense\Data
Sample data file name: R020823_1015.csv

Error Message: "A problem occurred while importing HRM file!"
Make sure that you are using the most recent version of the CrossTrak program (Online Features > Check for Newer Version).

If the error occurs while attempting to import workouts from a saved .csv file, and you have previously opened the .csv file in Excel, please see the important notes below.

Notes for CrossTrak v2.6.0 to v2.8.0 - If you receive this message while attempting to import workouts from a saved .csv file, it is possible that the .csv file does not include "Chart Data" (i.e. samples for heart rate or speed/distance) or that the Chart Data in the .csv file is not associated with the most recent workout. To confirm, open the .csv file in spreadsheet format and check to see if chart data is present and associated with the most recent workout. Or simply upgrade to the latest version of CrossTrak.

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Important Notes About .csv Files

Opening FitSense .csv Files in Excel
The NLI .csv output data file is not a true comma-delimited file. If the .csv file is opened in Excel, any changes to the file (even something as simple as a column resizing) may cause Excel to modify and update the .csv file. Changes that may occur include:

  • Dates, times and numbers converted to the same format as those used by your system's regional settings.
  • Single Line Feeds converted to Line Feed and Carriage Return.
  • Extra commas appended to certain lines.

The modified .csv file may not be compatible with CrossTrak and an error may occur when attempting to import the file.

How to Fix "modified" .csv Files
If you have a .csv file that was opened in Excel and will not import into CrossTrak, please try the following:

  1. Make sure all applications are closed.
  2. Change your system's regional settings (Start > Settings > Control Panel > Regional Options) to use the following formats: Date = MM/dd/YYYY    Time = hh:mm:ss
  3. Using Excel, open the .csv files that don't import, make a column width change, save the files and exit Excel.
  4. Go back and restore your original regional settings.
  5. Import the "fixed" .csv file into CrossTrak.

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Questions or problems concerning the FitSense FS-1 or NLI software

Please consult the FitSense website for further technical support.

 


11 Oct 2008

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