CrossTrak's Privacy Policy
This privacy statement
discloses the information gathering and dissemination practices for the
CrossTrak website (http://www.crosstrak.com). We have created this statement in
order to demonstrate our firm commitment to privacy.
Personal Information and
Privacy
Personal information will be
collected from users of this website during activities such as software
registration, CoachConnect registration, surveys and contests. Personal
information collected may include personal data and demographics (including
name, address, e-mail address, age and gender) as well as page viewing habits.
Your Privacy is critical to us.
We will never provide, rent, or disclose in any manner personal information to
any second party for financial compensation without your consent. This
information is for internal use and will be retained by us and/or our agents for
the purposes stated below.
Why We Collect Personal
Information
Collecting personal information
helps us serve you better by allowing us to tailor our website and other
products to better suit your needs. By collecting personal information about
you, we can continue to develop and design products to reflect your individual
preferences. Our goal is to create the best possible online experience for our
users and achieve the highest level of customer satisfaction possible. We collect personal
information for the following purposes:
- Website and system
administration;
- To establish and maintain
responsible commercial relations with you;
- To enhance your interaction
with our products and website;
- To help us research,
develop, improve, market and provide products and services;
- To understand your needs and
eligibility for products and services;
- To recommend particular
products and services to meet your needs; and
- To manage and develop our
business.
Use of Aggregate Information
We may provide, rent, disclose
or sell aggregate information to any second party for financial compensation
without your consent. Aggregate information is statistical data derived from
personal information (i.e. number of users from England) and does not include
users' personal information (such as a user's e-mail address).
Use of "Cookies"
During the use of our website,
we may use an Internet browser feature called a "Cookie" to collect information,
track usage patterns on our website and enhance the browsing experience for
users. A cookie is a small text file containing a unique identification number
that identifies your Internet browser to our web server each time you visit one
of our web pages that uses cookies.
Even though we may assign a
cookie to your computer, we will not know who you are unless you specifically
advise us through a login procedure. If you wish, you can reset your Internet
browser to notify you when you have received a cookie or to refuse to accept
cookies. While the acceptance of cookies is not necessary to view all of our web
pages, refusal to accept them may prevent you from being able to view some of
the web pages and/or use some of the features available on our website. We will never share
cookie
information with other websites.
Data Privacy (CoachConnect and Web Backup)
The data you send to the CrossTrak web server using CoachConnect can only be
accessed, downloaded or viewed by the specific coach selected by you during the
"Upload" process. Likewise, data sent to the CrossTrak web server using Web
Backup can only be accessed, downloaded or viewed by persons with access to your
password (as entered in "Setup" and during registration on the CrossTrak website).
We will never view the details of the data you store on the CrossTrak web
server, send your data to a third party or provide a third party with access to your data without your request or written permission to do so. In the event
that you send your data to us for analysis or repair, we may view its details if necessary for the purposes of repairing the database.
E-mail Updates
Periodically, we may notify
registered users of new products and services, enhancements to existing products
and services, specials or news related to our business in the form of "e-mail
updates". During software registration, we offer each user the decision to
accept or refuse e-mail updates. Registered users may choose to accept or refuse
e-mail updates at any time using the
link provided on
our website (http://www.crosstrak.com/changereg.asp).
Questions or Concerns
If you have questions or
concerns about your privacy, please contact us:
CrossTrak Software
c/o H&M Riley Consulting, Ltd.
3650 Hammonds Plains Road
Unit 14, Suite 123
Upper Tantallon, Nova Scotia
Canada B3Z 4R3
E-mail Us
Disputes arising in connection
with this privacy statement will be resolved by our website's customer service
representative.
Other Websites
Our website contains links to
other websites. We can not be responsible for the privacy practices of these
other websites. If you are concerned about the privacy of other websites, be
certain to check the privacy policies of each website you visit.
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